Shipping Policy

We process all orders within 48 hours of receiving your order confirmation email. Once your order ships, you'll receive another email with tracking information if available with the shipping method selected.

Returns & Refunds

We accept returns within 30 days of delivery if the item is unused and in its original condition. We’ll refund your purchase minus the return shipping costs. (See our refund policy.)

If your order arrives damaged, email us with your order number. We will do our best to make it right.

Delivery Delays or Lost Packages

Delays may occur that are outside of our control:

• Incorrect addresses

• Customs issues

• Natural disasters

• Local delivery restrictions

If you are experiencing delivery delays, please reach out to us at info@thisiswhyiloveyou.com and we will do everything we can on our end to help you.

Shipping Costs

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Military APO/FPO/DPO Addresses

must use USPS shipping. At checkout, choose "United States" as the destination country and allow extra transit time.

International Orders:

• Delivered by your local postal service

• Customs fees or taxes (like VAT) may apply and are the buyer’s responsibility